Streaming
Standard (no ads) list price $19.99/month in the US
How to cancel Netflix
Cancel Netflix online through your account or the payment partner that bills you. Follow the steps below, check your end date, or use Submo to prepare and send a written cancellation request with a dated copy for your records.
Stop the next Netflix charge
- 1. Sign in to Netflix and open Manage your membership.
- 2. Choose Cancel, then Finish Cancellation.
- 3. Save the confirmation email and check the end date in your account.
If the cancel option is missing, follow the payment partner’s instructions under Membership. Deleting the app or signing out does not cancel your plan.
- Formal written notice
- Dated copy for your records
- We never ask for your password
How Submo sends a Netflix notice
- 1
Tell us who to cancel
Your name, address and the email on the account. That is everything we need — we never ask for your password and never sign in as you.
NetflixMatchSSpotifyAAdobe Creative Cloud - 2
We prepare the notice
Submo composes a formal cancellation notice addressed to the provider's record, citing the account details you gave and requesting written confirmation.
Full nameAlex RiveraAccount emailalex@example.comNotice ready to send - 3
We send it and tell you
The notice goes out on your behalf. You get a timestamped copy by email, so you have a paper trail if a charge shows up afterwards.
Notice sentFormal cancellation notice on its way to Netflix, Inc.- Request received
- Notice sent
- Provider confirms
Why keep a written cancellation record
A written record, timestamped
You get a dated copy of exactly what was sent and when. If the provider bills you after that date, that copy is what your bank wants to see.
No call, no retention script
You never speak to anyone. A written notice skips the save offers, the hold music and the chat agent whose job is to talk you out of it.
A data-deletion request included
Every notice also asks the provider to delete personal data it no longer needs. The provider decides what it can delete and what it must retain.
Our fee back if we don't send it
If Submo fails to send your notice, we refund our fee in full. We can't promise what the provider will do — nobody can — only what we do.
Before you cancel Netflix
Five minutes here saves the two things people lose most often when they cancel: a period they'd already paid for, and something they can't get back afterwards.
- 1Check Payment History for your billing date and compare it with the company named on your receipt.
- 2Tell anyone sharing the membership about your plan to cancel, and check any paid extra-member slots.
- 3Use the payment partner identified in your Netflix account. The device you watch on does not establish who bills you.
Does a Netflix cancellation notice actually do anything?
A written notice records your request and the date it was sent. Submo can send one to Netflix on your behalf, but Netflix controls the subscription and decides when it takes effect. Check your Netflix account for the actual renewal status and expiry date.
Netflix directs members to cancel in their account, or through the payment partner shown there. A Submo letter requests cancellation; it is not confirmation that Netflix has stopped renewal. A notice can add a dated paper trail if you need one; it does not replace checking the provider's status.
Can I get a refund from Netflix?
Netflix’s standard terms do not provide prorated refunds for a partly used billing period. Local consumer rights may apply, and any discretionary refund is Netflix’s decision.
If a charge is unexpected, contact the company shown on the receipt with your payment details and cancellation confirmation. A refund request in your Submo letter does not guarantee repayment.
How to stop Netflix auto-renewal
Complete the cancellation process and retain the confirmation. Reopening the account can restart billing, so check the account status before accepting any restart offer.
The notice we send asks explicitly for auto-renewal to be disabled and for any stored payment method to be removed, rather than only for the subscription to end. Those are separate things at most providers, and leaving the card on file is how a lapsed account quietly restarts.
What happens to your Netflix data
Netflix currently retains viewing activity and certain account details for 24 months after closure. Ending payments and requesting deletion are separate actions.
Every notice we send also carries a request to delete personal data that is no longer needed. This is not a guarantee of erasure: Netflix may retain information for purposes such as billing records, fraud prevention, or another legal obligation.
Can't cancel Netflix? The usual reasons
“There's no cancel button in the Netflix app”
Open the Netflix website in a browser. If Membership shows a payment partner, follow that partner’s cancellation instructions.
“I cancelled but I'm still being charged”
Compare the receipt with your account and confirmation. Ask the named biller to check whether the charge belongs to another account, a package or a restarted membership.
“I've lost the password and the email on the account”
Use Netflix’s account-recovery help or contact support. Have your receipt available to identify the charge; a bank statement does not necessarily show the Netflix account email.
What happens after you cancel Netflix
- 1Save the confirmation and end date alongside your latest receipt.
- 2Check the next expected payment date for an unexpected renewal.
- 3If something does not match, contact the biller with those records and ask for a written explanation.
Cheaper than cancelling Netflix
If the reason is the price rather than the service, there is usually a smaller number available before you give it up entirely.
- Compare the ad-supported plan if price is the reason for leaving. Some titles are unavailable on that plan.
- Dropping from Premium to Standard keeps ad-free viewing and cuts the number of simultaneous screens and the maximum resolution.
- Removing an extra member slot reduces the bill without ending the membership.
The hands-on route
What cancelling Netflix yourself involves
About 2 minutes — if you have your login, know who actually bills you, and don't get caught by a save offer on the way out. Steps verified September 2026. If you'd rather not deal with any of it, start the form and we'll send the notice for you.
Cancel it, step by step
Start with who takes the money. That decides everything else. Not sure which is yours? Check who the charge is from on your card statement or receipt: “APPLE.COM/BILL” means Apple, “GOOGLE *” means Google Play.
Netflix bills your payment method directly.
- 1Open the Netflix cancellation page in a browser and sign in.
- 2Select Cancel, then Finish Cancellation to complete the request.
- 3Keep the confirmation email and check your account for the access end date.
Use this route only if your Netflix account or Apple receipt says Apple bills you. Installing the iPhone app does not mean you pay through Apple.
- 1Open Settings on your iPhone or iPad and tap your name at the top.
- 2Tap Subscriptions.
- 3Tap Netflix in the list of active subscriptions.
- 4Tap Cancel Subscription, then confirm.
- 5Check that the entry now reads “Expires” rather than “Renews”. That’s your confirmation.
Your membership is billed through a mobile, TV, internet or other payment partner.
- 1Open your Netflix Account page and check Membership for the partner’s name and cancellation instructions.
- 2Follow the linked process or contact that partner. Ask how ending Netflix affects any package benefits or other charges.
- 3Save its confirmation and check both accounts for the final billing and access dates.
What happens after you cancel
When it takes effect
At the end of the billing period you’ve already paid for.
What you keep
You can generally keep watching through your paid period. Check your account for its exact end date and any balance or account-hold exceptions.
Refunds
Netflix’s standard terms exclude refunds or credits for partially used periods. Contact the biller about an incorrect charge; applicable local rights may differ.
Free trials
Trial eligibility varies by country and device. If an offer appears at sign-up, read its billing and cancellation terms; do not assume every account has a trial.
What trips people up
The steps are the easy part. These are the things that leave people still paying a month later.
Cancellation and deletion are separate
Closing a membership does not immediately erase its account history. If you want your information deleted, review Netflix’s separate privacy process.
Cancelling the app isn’t cancelling the subscription
Check for cancellation confirmation from the biller. Removing software from a phone or TV is not a cancellation request.
The account owner pays for extra members
An extra member has their own login, but the inviting account owner pays for the slot. Check which account and charge you want to end before choosing a cancellation route.
Frequently asked
Try Netflix’s sign-in recovery or contact its support team for help identifying the account. Submo does not need your password to prepare a written request, but that request does not confirm cancellation. Check the outcome with Netflix or your biller.
Compare the charge with your confirmation and billing history. Check for a restarted account or a separate payment partner, then ask the biller to investigate. Keep the reply with your records.
Unused days do not normally qualify for a prorated refund under Netflix’s terms. Ask Netflix or the partner that charged you about billing errors or any rights that apply in your location.
Direct-billed accounts can use the online cancellation page. If a partner bills you or you cannot access the account, follow the account’s instructions or contact the relevant support team.
You fill in one form with the name, address and email on the account. Submo composes a formal written cancellation notice from those details, addressed to the provider's record, and sends it on your behalf. You get a dated copy for your files. We never sign in to your account and never ask for your password.
The form takes about two minutes. Your notice is reviewed and dispatched by a person on our side — that review is deliberate, because a notice sent to the wrong entity is worse than no notice. Providers then process cancellations on their own timetable, commonly within a few business days.
No, and be wary of anyone who says otherwise. A cancellation notice exercises a right you already have under your agreement, and it creates a dated record that you exercised it. That record is what makes a bank dispute straightforward if billing continues. What the provider does next is the provider's decision.
Send your dated copy of the notice to your bank or card issuer and dispute the charge. A written notice with a date on it is exactly the evidence a chargeback needs, and it is the main practical reason to send one rather than clicking a button with no record.
$19.99 for one cancellation notice, charged once. Each additional provider on the same request is $9.99. For new members, checkout also starts a 3-day free Submo trial; unless cancelled before it ends, membership renews at $19.99/month. If we fail to send your notice, we refund the notice fee in full.
No. That is the point of a written notice — it works when you've lost the password, lost access to the email, inherited Netflix from someone else, or simply can't find the cancel button. We identify the account from the name, address and email you give us.
We collect only what the notice needs: your name, postal address and the email on the account. Card details go directly to Stripe and never touch our servers. We don't sell data.
Yes, up to 5 on a single request. Add them with "Add another" on the form and each provider gets its own notice.
Ready to be done with Netflix?
One form, $19.99 once, and we send the notice with a dated copy back to you.
Cancel something else
Add any of these to the same request and each one gets its own notice.
Cancel Disney+
Premium (no ads) · $18.99/mo · 3 min
Cancel Hulu
No Ads · $18.99/mo · 3 min
Cancel HBO Max
Standard (no ads) · $18.49/mo · 3 min
Cancel YouTube Premium
Individual · $15.99/mo · 2 min
Cancel Apple TV+
Monthly (ad-free) · $12.99/mo · 2 min
Cancel Paramount+
Premium (no ads) · $13.99/mo · 3 min
Cancel Peacock
Premium (with ads) · $10.99/mo · 3 min
Cancel Spotify Premium
Individual · $12.99/mo · 2 min