Terms of Use
Submo: Cancel Subscriptions · Last updated August 24, 2026
Submo: Cancel Subscriptions
Last updated: August 24, 2026
Please read these Terms of Use ("Terms") carefully before using the Submo website and web application at submoapp.com (the "Service") provided by MO TECH L.L.C-FZ and Mobileocean Bilişim Yazılım A.Ş. ("we," "us," or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.
1. Description of the Service
Submo is a subscription management tool that helps you discover, track, organize, and manage your recurring subscriptions and payments. The Service may provide reminders before renewal dates, spending insights, and guidance on how to cancel subscriptions with third-party providers.
Important: Submo cannot directly change or close an account held by a third-party subscription provider. Most cancellations must be completed by you using the provider, Apple App Store, Google Play, or your payment provider. If you separately purchase Submo's cancellation-notice service, you instruct us to prepare and mail a formal written cancellation request after human review. The provider alone decides whether and when to act on that request. You remain responsible for monitoring the account and completing any additional identity, contractual, or platform steps the provider requires. We are not responsible for third-party charges merely because a notice was sent.
2. Eligibility
You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this requirement.
3. License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service, solely for your personal, non-commercial use, in accordance with these Terms.
You may not:
- copy, modify, distribute, sell, lease, or sublicense the Service or any part of it;
- reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent permitted by applicable law;
- use the Service for any unlawful purpose or in violation of these Terms;
- use the Service in a way that could damage, disable, overburden, or impair our services or interfere with other users;
- use any automated system to access the Service or extract data from it, except through the documented Submo API, MCP, or official npm package using a key you issued.
4. Subscriptions and Payments
4.1 Premium features
Certain features of the Service are available only through a paid membership ("Premium"). Prices and available plans (e.g., weekly, monthly, or annual) are displayed on the Website prior to purchase and may vary by region.
4.2 Billing
Purchases on the Website are processed by Stripe. Payment is charged to the payment method you provide upon confirmation of purchase. We do not collect or store your full payment card details.
4.3 Auto-renewal
Unless otherwise stated, memberships renew automatically at the end of each billing period at the then-current price, unless cancelled before the end of the current period.
4.4 Free trials
Where offered, free trials automatically convert to a paid membership at the end of the trial period unless cancelled before the trial ends. Any unused portion of a free trial is forfeited when you purchase a membership.
4.5 Managing and cancelling your Submo membership
You can manage or cancel your membership at any time from Account on the Website.
4.6 Refunds
Refunds for Website purchases are handled by us or by Stripe in accordance with applicable law and the refund terms shown at checkout.
4.7 Price changes
We may change membership prices from time to time. Price changes will apply to subsequent billing periods and, where required, you will be notified in advance and given the opportunity to cancel.
4.8 Agent API and MCP
If you issue an API key or complete an agent-started checkout, you authorize requests made with that key as if you made them in the Service. You are responsible for keeping the key secret and for revoking it if it is exposed. Submo does not cancel third-party subscriptions on your behalf through the API either.
4.9 Paid cancellation notices
When you purchase a cancellation notice, you authorize Submo and its print-and-mail processor to reproduce and mail the notice, including the customer and provider addresses and the account details you supplied. You represent that the information is accurate and that you are authorized to request cancellation of the identified account. A postal handoff record proves dispatch; it does not prove receipt, acceptance, or cancellation by the provider. Any refund promise displayed at checkout applies to Submo's notice fee under the stated conditions, not to subscription fees charged by the provider.
5. User Content and Data You Provide
You may enter information into the Service, such as subscriptions you hold, renewal dates, and amounts. You are responsible for the accuracy of the information you provide. Reminders, insights, and calculations produced by the Service are based on the information you enter and are provided for informational purposes only.
6. Third-Party Services and Links
The Service may reference, link to, or provide instructions relating to third-party services (such as subscription providers, app stores, payment providers, Plaid, PostGrid, or your financial institution). If you choose a direct bank connection, Plaid facilitates read-only access after you authenticate with your financial institution; Submo cannot move money or view your bank login credentials. PostGrid fulfils physical mail after an operator approves a paid notice. We do not control and are not responsible for subscription providers, their content, their pricing, or their cancellation decisions and processes, which may change without notice. Your use of third-party services is governed by their own terms and policies.
7. No Financial Advice
The Service provides organizational tools and general information only. Nothing in the Service constitutes financial, legal, or professional advice. You should not rely on the Service as a substitute for professional advice tailored to your circumstances.
8. Intellectual Property
The Service, including its design, text, graphics, logos, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to our trademarks or branding.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT REMINDERS WILL BE DELIVERED, OR THAT INFORMATION PROVIDED IN THE SERVICE (INCLUDING CANCELLATION INSTRUCTIONS) IS ACCURATE, COMPLETE, OR UP TO DATE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) THE SERVICE, INCLUDING, WITHOUT LIMITATION, ANY CHARGES INCURRED FROM THIRD-PARTY SUBSCRIPTIONS THAT WERE NOT CANCELLED OR WERE CANCELLED LATE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
12. Termination
We may suspend or terminate your access to the Service at any time, with or without notice, if you breach these Terms or if we discontinue the Service. You may stop using the Service at any time. Sections that by their nature should survive termination (including Sections 8–11) will survive.
13. Changes to These Terms
We may update these Terms from time to time. The updated version will be indicated by the "Last updated" date above and will be effective when posted. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
14. Governing Law and Disputes
These Terms are governed by the laws of the Republic of Türkiye, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Samsun, Türkiye, unless applicable consumer protection law provides otherwise.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
16. Contact Us
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Mobileocean Bilişim Yazılım A.Ş. (operating company): Atatepe Mah. 3511 Sk. No: 11 İç Kapı No: 19, Atakum/Samsun, Türkiye
- MO TECH L.L.C-FZ (billing entity): Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.