Shopping & delivery
Monthly membership list price $14.99/month in the US
How to cancel Amazon Prime
Cancel Amazon Prime through your membership settings or billing partner. Check the next renewal, refund eligibility and separate video subscriptions, or ask Submo to send a dated cancellation request.
Stop the next Amazon Prime charge
- 1. Sign in to the Amazon account that pays for Prime and open Prime Membership.
- 2. Choose Manage Membership, then End Membership, and complete the cancellation prompts.
- 3. Save the confirmation and check your membership end date and any refund shown.
Google Play or another company bills you? Cancel with that biller. Check Prime Video add-ons separately in Memberships & Subscriptions.
- Formal written notice
- Dated copy for your records
- We never ask for your password
How Submo sends an Amazon Prime notice
- 1
Tell us who to cancel
Your name, address and the email on the account. That is everything we need — we never ask for your password and never sign in as you.
NetflixMatchSSpotifyAAdobe Creative Cloud - 2
We prepare the notice
Submo composes a formal cancellation notice addressed to the provider's record, citing the account details you gave and requesting written confirmation.
Full nameAlex RiveraAccount emailalex@example.comNotice ready to send - 3
We send it and tell you
The notice goes out on your behalf. You get a timestamped copy by email, so you have a paper trail if a charge shows up afterwards.
Notice sentFormal cancellation notice on its way to Netflix, Inc.- Request received
- Notice sent
- Provider confirms
Why keep a written cancellation record
A written record, timestamped
You get a dated copy of exactly what was sent and when. If the provider bills you after that date, that copy is what your bank wants to see.
No call, no retention script
You never speak to anyone. A written notice skips the save offers, the hold music and the chat agent whose job is to talk you out of it.
A data-deletion request included
Every notice also asks the provider to delete personal data it no longer needs. The provider decides what it can delete and what it must retain.
Our fee back if we don't send it
If Submo fails to send your notice, we refund our fee in full. We can't promise what the provider will do — nobody can — only what we do.
Before you cancel Amazon Prime
Five minutes here saves the two things people lose most often when they cancel: a period they'd already paid for, and something they can't get back afterwards.
- 1Check the Amazon account, plan and next renewal date on your receipt. A monthly Prime membership and an annual membership have different billing schedules.
- 2Review the benefits you use, including delivery and Prime Video, before choosing when to end membership.
- 3Open Memberships & Subscriptions and note any separately billed video subscriptions. Give each unwanted add-on its own cancellation check.
Does an Amazon Prime cancellation notice actually do anything?
A written notice records your request and the date it was sent. Submo can send one to Amazon on your behalf, but Amazon controls the subscription and decides when it takes effect. Check your Amazon account for the actual renewal status and expiry date.
You can cancel directly in your Prime membership settings or through your billing partner. A Submo letter records a request; check with Amazon or your biller to confirm that renewal has stopped. A notice can add a dated paper trail if you need one; it does not replace checking the provider's status.
Can I get a refund from Amazon Prime?
For US memberships billed by Amazon, cancelling within three business days of signup or trial conversion can qualify for a refund, less benefits used. Later cancellations qualify for a full refund only if no eligible purchases or Prime benefits were used since the latest charge.
Check the refund shown in your account. Third-party billing follows the biller’s terms; adding a refund request to a Submo letter does not guarantee repayment.
How to stop Amazon Prime auto-renewal
Complete cancellation before the renewal date shown in your account. Save the confirmed end date; benefits remaining available until that date do not by themselves mean cancellation failed.
The notice asks Amazon to stop Prime renewal while keeping your shopping account, orders, payment methods and other subscriptions unchanged. Check each separate subscription you also want to end.
What happens to your Amazon Prime data
Ending Prime membership and closing your Amazon account are different actions. Check any storage or other services you use before losing a Prime benefit, and keep your purchase and cancellation records.
Every notice we send also carries a request to delete personal data that is no longer needed. This is not a guarantee of erasure: Amazon Prime may retain information for purposes such as billing records, fraud prevention, or another legal obligation.
Can't cancel Amazon Prime? The usual reasons
“I clicked cancel but Prime is still active”
Look for the final confirmation and end date in Prime Membership. If the page still shows an upcoming renewal, finish the cancellation prompts or ask Amazon support to check the status.
“A Prime Video add-on is still charging me”
Open Prime Video Account & Settings → Subscriptions, select the add-on and choose Unsubscribe. Save its confirmation. If Apple bills that add-on, cancel through Apple at least 24 hours before renewal.
“Amazon sends me to another company to cancel”
Check whether Google Play or a bundle provider bills your Prime membership. Use that company’s subscription management and retain its confirmation; the Amazon app on your phone does not identify the biller.
What happens after you cancel Amazon Prime
- 1Keep the confirmed membership end date and any refund confirmation together.
- 2Review separate subscriptions and check the next expected payment date for an unwanted renewal.
- 3If a charge remains unexplained, ask the named biller to investigate using your receipt and cancellation record.
Cheaper than cancelling Amazon Prime
If the reason is the price rather than the service, there is usually a smaller number available before you give it up entirely.
- Compare the US monthly membership at $14.99 with the $139 annual option. The annual plan costs less over a full year, but is paid upfront.
- If you only want streaming, review a standalone Prime Video plan and its current price before replacing full Prime.
- Check eligibility for Prime for Young Adults or Prime Access if a lower membership price would meet your needs.
The hands-on route
What cancelling Amazon Prime yourself involves
About 3 minutes — if you have your login, know who actually bills you, and don't get caught by a save offer on the way out. Steps verified September 2026. If you'd rather not deal with any of it, start the form and we'll send the notice for you.
Cancel it, step by step
Start with who takes the money. That decides everything else. Not sure which is yours? Check who the charge is from on your card statement or receipt: “APPLE.COM/BILL” means Apple, “GOOGLE *” means Google Play.
Amazon bills your Prime membership directly. Check the account and receipt for the charge.
- 1Sign in to Amazon and open Account & Lists, then Prime Membership.
- 2Open Manage Membership. It may be labelled Update, cancel and more.
- 3Choose End Membership and follow the remaining cancellation prompts.
- 4Review the membership end date and any refund offered before confirming.
- 5Save the confirmation and check your Prime membership status. A reminder or pause is not the same as completed cancellation.
Your Prime membership was purchased through Google Play and appears in that Google account’s subscriptions.
- 1Open the Google Play Store app and tap your profile icon.
- 2Tap Payments & subscriptions, then Subscriptions.
- 3Select Amazon Prime.
- 4Tap Cancel subscription and pick a reason to confirm.
- 5The entry should now show an end date instead of a renewal date.
Prime is included with a mobile plan or another company’s package, and that company manages the membership.
- 1Check your Prime account and receipt to identify the company supplying the membership.
- 2Open that company’s account or contact its support for the Prime cancellation process.
- 3Ask how cancelling affects the rest of the package, then complete its required steps.
- 4Keep the provider’s confirmation and check the final billing and Prime access dates.
What happens after you cancel
When it takes effect
Use the end date Amazon or your billing partner confirms. Review any immediate-ending option before accepting it.
What you keep
Prime benefits end on the confirmed date. Ending Prime does not close your Amazon shopping account.
Refunds
Amazon’s US refund rules depend on when you cancel and whether benefits were used. Review the refund in your account; a prorated refund after use is not guaranteed.
Free trials
Complete cancellation before the trial converts to a paid plan. Check the confirmation for the date your trial benefits end.
What trips people up
The steps are the easy part. These are the things that leave people still paying a month later.
Check Prime Video add-ons separately
Amazon’s US Prime help says video subscriptions such as Paramount+ continue after Prime ends. Review each one in Prime Video Account & Settings → Subscriptions, choose Unsubscribe, and confirm its own end date.
Keep the final cancellation confirmation
Finish the prompts after End Membership. Then check your status rather than assuming that opening the cancellation page or setting a reminder stopped renewal.
Check which Amazon charge you are cancelling
Prime membership, a standalone Prime Video plan and a video add-on are different subscriptions. Match the charge to your account before choosing a cancellation option.
Frequently asked
Possibly. Amazon considers cancellation timing and use of benefits. Check the US Prime terms and the refund displayed in your account; other billers apply their own rules.
The Prime Video benefit included with Prime ends with the membership. Check separate video subscriptions individually: Amazon’s US Prime help says add-ons can continue. For a standalone Prime Video plan, open Prime Video Account & Settings → Your Account and select End Subscription.
Open Prime Membership → Manage Membership → End Membership. Review the available end-date options and finish the prompts. Confirm the end date before accepting an option that ends benefits immediately.
Compare the charge with your Prime confirmation and Memberships & Subscriptions list. It may belong to a video add-on, another account or another Amazon purchase. Contact the biller with the receipt and cancellation record if you cannot identify it.
In the Amazon Shopping app, open your profile, choose Manage Prime Membership, then Manage Membership and End Membership. Finish the prompts. If Google Play bills your Prime plan, use that Google account’s subscription settings instead.
Yes. Use the same membership cancellation route before the trial’s first payment date. Save the confirmation and check when benefits end. A Submo letter alone does not confirm that Amazon has stopped the upcoming charge.
You fill in one form with the name, address and email on the account. Submo composes a formal written cancellation notice from those details, addressed to the provider's record, and sends it on your behalf. You get a dated copy for your files. We never sign in to your account and never ask for your password.
The form takes about two minutes. Your notice is reviewed and dispatched by a person on our side — that review is deliberate, because a notice sent to the wrong entity is worse than no notice. Providers then process cancellations on their own timetable, commonly within a few business days.
No, and be wary of anyone who says otherwise. A cancellation notice exercises a right you already have under your agreement, and it creates a dated record that you exercised it. That record is what makes a bank dispute straightforward if billing continues. What the provider does next is the provider's decision.
Send your dated copy of the notice to your bank or card issuer and dispute the charge. A written notice with a date on it is exactly the evidence a chargeback needs, and it is the main practical reason to send one rather than clicking a button with no record.
$19.99 for one cancellation notice, charged once. Each additional provider on the same request is $9.99. For new members, checkout also starts a 3-day free Submo trial; unless cancelled before it ends, membership renews at $19.99/month. If we fail to send your notice, we refund the notice fee in full.
No. That is the point of a written notice — it works when you've lost the password, lost access to the email, inherited Amazon Prime from someone else, or simply can't find the cancel button. We identify the account from the name, address and email you give us.
We collect only what the notice needs: your name, postal address and the email on the account. Card details go directly to Stripe and never touch our servers. We don't sell data.
Yes, up to 5 on a single request. Add them with "Add another" on the form and each provider gets its own notice.
Sources checked for this guide
Ready to be done with Amazon Prime?
One form, $19.99 once, and we send the notice with a dated copy back to you.
Cancel something else
Add any of these to the same request and each one gets its own notice.
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Premium (no ads) · $18.99/mo · 3 min
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Cancel HBO Max
Standard (no ads) · $18.49/mo · 3 min
Cancel YouTube Premium
Individual · $15.99/mo · 2 min
