P

Fitness

PF Black Card from $24.99/month in the US

Advertised starting price; club prices, annual fees and commitment terms vary.

How to cancel Planet Fitness

Cancel Planet Fitness through the website member portal, at your home club, or by mailing that club a written request. With Submo, confirm your home club’s address and prepare a cancellation notice for that location.

Cancel SubscriptionSend Cancellation Letter to your Planet Fitness home club · no password required

Stop the next Planet Fitness charge

  1. 1. Confirm which home club currently holds your membership, especially if you have transferred.
  2. 2. Check the website member portal for cancellation, visit your home club, or mail that club a written request.
  3. 3. Save the club’s confirmation and check your final billing and access dates.

For a monthly charge on the 17th, the club must receive notice by the 10th. For an annual fee, the deadline is the 25th of the preceding month. Allow for mailing and processing time.

  • Formal written notice
  • Dated copy for your records
  • We never ask for your password

How Submo sends a Planet Fitness notice

  1. 1

    Choose your home club

    Search for the club on your membership or enter its address manually. Confirm its mailing address, then add your account details and an optional membership number.

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  2. 2

    Review your letter

    Check the selected club, your account details and your requested cancellation date before payment. We verify the recipient before mailing.

    Full nameAlex Rivera
    Account emailalex@example.com
    Notice ready to send
  3. 3

    Keep the record

    We mail the notice and send you a dated copy. Your home club processes the request and confirms the effective date and any final charges.

    Notice sentFormal cancellation notice on its way to Netflix, Inc.
    1. Request received
    2. Notice sent
    3. Provider confirms

Why keep a written cancellation record

A dated copy of your request

Keep the notice alongside any delivery record, replies from your club and your final billing statement.

Addressed to your home club

Choose the club that holds your membership. We check the recipient before mailing; your club may contact you if it needs more information.

A data-deletion request included

Every notice also asks the provider to delete personal data it no longer needs. The provider decides what it can delete and what it must retain.

Our fee back if we don't send it

If Submo fails to send your notice, we refund our fee in full. We can't promise what the provider will do — nobody can — only what we do.

Before you cancel Planet Fitness

  1. 1Find the current home club and membership agreement. Check for a transfer before using an old club address.
  2. 2Have your account email and, if available, your membership or Club Pass number ready. Keep your own billing address separate from the club’s mailing address.
  3. 3Check the next monthly payment, annual-fee date and any minimum commitment before choosing a requested end date.

Does a Planet Fitness cancellation notice actually do anything?

A written notice records your request and the date it was sent. Submo can send one to Planet Fitness on your behalf, but Planet Fitness controls the subscription and decides when it takes effect. Check your Planet Fitness account for the actual renewal status and expiry date.

Planet Fitness lists its website member portal as a cancellation option. Availability and procedures can vary by club; check your account or ask the club for its instructions. A notice can add a dated paper trail if you need one; it does not replace checking the provider's status.

Can I get a refund from Planet Fitness?

Check the refund terms in your own membership agreement. Unused gym time does not automatically create a refund entitlement, and sending a notice does not guarantee money back.

For an unexpected or duplicate charge, contact your home club with the transaction, cancellation confirmation and delivery record. Ask it to explain any final dues, annual fee or commitment charge before escalating an unresolved billing dispute to your payment provider.

How to stop Planet Fitness auto-renewal

Check your membership’s actual billing schedule in your account or agreement. A requested cancellation date is not a confirmed end date; keep checking until your home club confirms the outcome.

Stopping a card payment does not itself cancel the membership. Follow the club’s cancellation process and retain confirmation of the final billing date.

What happens to your Planet Fitness data

Cancellation and deletion of account data are separate requests. The club may need to retain records for billing or other obligations.

Every notice we send also carries a request to delete personal data that is no longer needed. This is not a guarantee of erasure: Planet Fitness may retain information for purposes such as billing records, fraud prevention, or another legal obligation.

Can't cancel Planet Fitness? The usual reasons

“I do not know my home club”

Check your membership agreement or account and any transfer confirmation. Use the official directory to match that club’s address, rather than selecting whichever gym is nearest now.

“The portal has no cancellation option”

Contact your home club for the method available to your membership. If mailing, confirm its postal address and requirements before sending.

“The letter was delivered but I am still being charged”

Ask the club to confirm processing, the effective date and the reason for the charge. Share the notice and delivery record. Retain its reply alongside your statements.

What happens after you cancel Planet Fitness

  1. 1Keep your dated copy and any available delivery record.
  2. 2Obtain the club’s confirmation of cancellation, final payment and last access date.
  3. 3Check later statements and ask the club to resolve any unexplained charge.

Cheaper than cancelling Planet Fitness

If the reason is the price rather than the service, there is usually a smaller number available before you give it up entirely.

  • For a temporary break, ask the home club about a freeze and any fees that would continue.
  • If you only use one location, compare your current membership with a Classic plan, including annual fees and commitment terms.

The hands-on route

What cancelling Planet Fitness yourself involves

Choose a method below and allow time for any mailing and processing. Guidance checked September 2026. If you'd rather not deal with any of it, start the form and we'll send the notice for you.

From $299.88 a year with PF Black Card billed monthly, plus applicable fees and taxes

Cancel it, step by step

Choose the cancellation method available for your membership and home club.

Check the cancellation options available for your membership.

  1. 1Sign in through My Account on the Planet Fitness website using the email connected to your membership.
  2. 2Open your membership details and follow the cancellation option shown for your club. Check any final charges before confirming.
  3. 3Save the confirmation. If cancellation is unavailable, ask your home club for its process or use the in-person or mail option below.
Open Planet Fitness My Account

What happens after you cancel

When it takes effect

Your home club confirms the effective date under your agreement. The mailing date and the date the club receives the request can differ.

What you keep

Ask the club to confirm your last day of access along with your final billing date.

Refunds

Review your agreement and contact the club about refunds or billing errors. Cancellation does not automatically refund dues or an annual fee already paid.

Free trials

A discounted joining offer is not necessarily a free trial or a no-commitment membership. Check the offer and signed agreement.

What trips people up

The steps are the easy part. These are the things that leave people still paying a month later.

Annual fees have a separate deadline

Check your own annual-fee date before choosing when to cancel. Mailing near a deadline leaves little room for delivery or processing delays; use the receipt deadlines above when planning.

A minimum term can mean a buyout fee

Planet Fitness’s FAQ lists a $58 buyout fee for ending a minimum-term membership early. Check whether your agreement has a remaining commitment; no-commitment offers differ.

A Black Card does not change your home club

Access to other locations is a membership benefit. It does not tell you which location holds your agreement. Confirm your current home club before sending a notice.

Keep proof of the outcome

Keep the request, delivery record and the club’s confirmation together. If charges continue, use those dates and documents when asking the club to resolve them.

Frequently asked

Check My Account on the Planet Fitness website. The current official guidance includes the member portal; if your membership has no cancellation option, contact your home club for its process.

Use the full mailing address of the home club currently attached to your membership. Confirm it in your agreement or account, then use the official club finder. Your billing address, the closest gym and corporate headquarters are different destinations.

Do not assume a call, email or deleting the app ends the membership. Use a supported cancellation method and obtain confirmation. The club can explain any location-specific options.

Planet Fitness says your club must receive cancellation by the 25th of the month before the annual fee is due. Check your own fee date and allow time for mailing and processing. Sending a letter on the deadline may be too late.

Check which club currently holds the agreement. A recent transfer may change the recipient. If you cannot visit, check the website cancellation option or confirm how to mail a request to that club.

Ask your home club whether it offers a freeze, which charges continue, and when billing restarts. A freeze pauses an eligible membership; it does not provide cancellation confirmation.

No. Submo prepares and sends a written request to your selected home club. The club processes it under your agreement and confirms the outcome. A mailed notice is not confirmation that the membership has ended.

Confirm your home club’s mailing address and enter the name, billing address and email on your membership. You can also add your membership number and phone. Submo prepares the letter, checks the recipient and mails the notice to that club. Your club confirms the outcome.

Allow time for address review, mailing and the club’s processing. Planet Fitness says changes can take up to seven business days to process. Near a billing deadline, check the online or in-person option with your club instead of relying on a letter arriving in time.

No. We send your request and provide a dated copy. Planet Fitness processes it under your membership agreement and confirms the effective date and any fees.

Ask your home club to explain the charge and confirm your cancellation date. Share your request, delivery record and cancellation confirmation. If a billing error remains unresolved, ask your payment provider about its dispute process; a refund is not automatic.

$19.99 for one cancellation notice, charged once. Each additional provider on the same request is $9.99. For new members, checkout also starts a 3-day free Submo trial; unless cancelled before it ends, membership renews at $19.99/month. If we fail to send your notice, we refund the notice fee in full.

We never ask for your password. Use the name, billing address and email on your membership, and confirm your home club’s mailing address. If you cannot identify the account, contact the club; it may need additional information.

The notice uses your name, billing address, email, selected home club and any optional membership number or phone you provide. Card details go directly to Stripe. We never ask for your Planet Fitness password.

Yes, up to 5 on a single request. Add them with "Add another" on the form and each provider gets its own notice.

Ready to be done with Planet Fitness?

One form, $19.99 once, and we send the notice with a dated copy back to you.

Cancel something else

Add any of these to the same request and each one gets its own notice.