News
Typically $25.00/month in the US
Cancel The New York Times
Answer a few quick questions and we send a formal cancellation notice to The New York Times on your behalf — no call, no retention script, and a dated copy in your inbox for your records.
- Formal written notice
- Dated copy for your records
- We never ask for your password
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How Submo cancels The New York Times for you
- 1
Tell us who to cancel
Your name, address and the email on the account. That is everything we need — we never ask for your password and never sign in as you.
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We prepare the notice
Submo composes a formal cancellation notice addressed to the provider's record, citing the account details you gave and requesting written confirmation.
- 3
We send it and tell you
The notice goes out on your behalf. You get a timestamped copy by email, so you have a paper trail if a charge shows up afterwards.
Notice sentFormal cancellation notice on its way to Netflix, Inc.- Request received
- Notice sent
- Provider confirms
Why a written notice beats clicking cancel
A written record, timestamped
You get a dated copy of exactly what was sent and when. If the provider bills you after that date, that copy is what your bank wants to see.
No call, no retention script
You never speak to anyone. A written notice skips the save offers, the hold music and the chat agent whose job is to talk you out of it.
A data-deletion request included
Every notice also asks the provider to delete the personal data it holds on you, under CCPA or GDPR depending on where you live. They are obliged to answer it.
Our fee back if we don't send it
If Submo fails to send your notice, we refund our fee in full. We can't promise what the provider will do — nobody can — only what we do.
Does a The New York Times cancellation notice actually do anything?
It does one specific thing, and it is worth being precise about what. Giving written notice of cancellation is the act that ends the auto-renewal obligation, and a dated notice fixes when you gave it. Clicking a cancel button also ends the obligation — but it leaves you with a confirmation email at best and nothing at worst.
That difference is invisible until it matters. If The New York Times bills you after the effective date, the question your bank asks is when you cancelled and what proof you have. A dated notice answers both in one document. This is also why it works when you can't sign in: the notice doesn't depend on reaching a button inside the account.
What it does not do is compel The New York Times to act. No letter can. Anyone selling you one that does is selling you something that doesn't exist.
Can I get a refund from The New York Times?
Two different questions get mixed up here. The first — money back for a period you paid for and won't finish — is entirely The New York Times's decision under its own refund policy, summarised in the self-serve section below. You can ask for it on the form above and the request goes into the notice, but it remains a request.
The second is a charge taken after your cancellation was effective. That isn't discretionary and isn't really a refund: it's a disputed charge, and your card issuer can reverse it. The dated notice is the evidence that supports the dispute, which is the main practical reason to send one at all.
The hands-on route
What cancelling The New York Times yourself involves
About 10 minutes — if you have your login, know who actually bills you, and don't get caught by a save offer on the way out. Steps verified August 2026. If you'd rather not deal with any of it, start the form and we'll send the notice for you.
Cancel it, step by step
Start with who takes the money. That decides everything else. Not sure which is yours? Check who the charge is from on your card statement or receipt: “APPLE.COM/BILL” means Apple, “GOOGLE *” means Google Play.
You subscribed on nytimes.com.
- 1Sign in at nytimes.com and open your account, then Manage subscription.
- 2Look for a cancel option. Some accounts have one; many don’t.
- 3If there’s no cancel link, start the customer-service chat from the same page. It’s the supported route, not a workaround.
- 4Tell the agent clearly that you want to cancel, and decline the discounted offers.
- 5Ask for a confirmation email and keep it.
You started The New York Times inside an iPhone or iPad app, or your receipts come from Apple.
- 1Open Settings on your iPhone or iPad and tap your name at the top.
- 2Tap Subscriptions.
- 3Tap The New York Times in the list of active subscriptions.
- 4Tap Cancel Subscription, then confirm.
- 5Check that the entry now reads “Expires” rather than “Renews”. That’s your confirmation.
You started The New York Times in an Android app, or your receipts come from Google Play.
- 1Open the Google Play Store app and tap your profile icon.
- 2Tap Payments & subscriptions, then Subscriptions.
- 3Select The New York Times.
- 4Tap Cancel subscription and pick a reason to confirm.
- 5The entry should now show an end date instead of a renewal date.
What happens after you cancel
When it takes effect
At the end of the current billing period.
What you keep
Full access to news, and to Games and Cooking if your plan includes them, until that date.
Refunds
The NYT doesn’t generally refund a partly-used period, though agents have some discretion on recent charges.
Free trials
Introductory rates behave like trials. The step up to full price on renewal is where most complaints come from.
What trips people up
The steps are the easy part. These are the things that leave people still paying a month later.
The introductory rate ends much higher than it started
A $1-a-week promotional rate can renew at several times that. The increase is disclosed, but it arrives months later when nobody’s looking. Note the promo end date when you subscribe.
Chat is the route, and the agent will make offers
Expect at least one discounted counter-offer before the cancellation is processed. Be direct and repeat that you want to cancel: the agent will complete it.
Games and Cooking can be separate subscriptions
If you subscribed to Games or Cooking on their own, cancelling the news subscription doesn’t touch them. Check your account for more than one active plan.
An App Store subscription skips all of this
If Apple bills you, cancel in iOS Settings in thirty seconds, no chat required. Check your receipts before assuming you need the chat route.
Frequently asked
The Times routes many subscriptions through a customer-service chat rather than a self-serve button. It’s the supported process: open Manage subscription and start the chat from there. If Apple or Google bills you instead, you can cancel in your device settings without any chat.
Your account page shows the date the promotional rate ends and the price it renews at. Cancel before that date and you keep access to term without the higher charge.
Only if they’re part of your plan. Standalone Games or Cooking subscriptions bill separately and have to be cancelled on their own. Check your account for multiple active plans.
Partial-period refunds aren’t standard policy, but agents have some discretion, particularly for a renewal you spotted immediately. Ask during the cancellation chat.
You fill in one form with the name, address and email on the account. Submo composes a formal written cancellation notice from those details, addressed to the provider's record, and sends it on your behalf. You get a dated copy for your files. We never sign in to your account and never ask for your password.
The form takes about two minutes. Your notice is reviewed and dispatched by a person on our side — that review is deliberate, because a notice sent to the wrong entity is worse than no notice. Providers then process cancellations on their own timetable, commonly within a few business days.
No, and be wary of anyone who says otherwise. A cancellation notice exercises a right you already have under your agreement, and it creates a dated record that you exercised it. That record is what makes a bank dispute straightforward if billing continues. What the provider does next is the provider's decision.
Send your dated copy of the notice to your bank or card issuer and dispute the charge. A written notice with a date on it is exactly the evidence a chargeback needs, and it is the main practical reason to send one rather than clicking a button with no record.
$19.99 for one cancellation notice, charged once — not a subscription. Each additional provider on the same request is $9.99. If we fail to send your notice, we refund the fee in full.
No. That is the point of a written notice — it works when you've lost the password, lost access to the email, inherited The New York Times from someone else, or simply can't find the cancel button. We identify the account from the name, address and email you give us.
We collect only what the notice needs: your name, postal address and the email on the account. Card details go directly to Stripe and never touch our servers. We don't sell data.
Yes, up to 5 on a single request. Add them with "Add another" on the form and each provider gets its own notice.
Ready to be done with The New York Times?
One form, $19.99 once, and we send the notice with a dated copy back to you.
Cancel something else
Add any of these to the same request and each one gets its own notice.
